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Pixelan Technical Support Request


Please submit the form below to contact us regarding a problem or question about a Pixelan plugin. We will strive to answer you in less than a day, but often it will be within the hour! Before submitting this form, however, please FIRST check our Technical Support FAQs for the plugin, which answers many common questions. To request a free re-download of a prior purchase, please DO NOT use this form; use this form.

* required       * Name

* Email

 

Important: A valid email address is required to receive a reply.

* Pixelan plugin

* Type

* Your video editing software we plug into
 * Your video editing software version
* OS version

* Plugin Installer

* Question/Problem

Please explain below your question or problem as specifically as possible. What step(s) occur immediately before the problem appears? Can you repeat the problem using the same step(s)?


 
 
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IMPORTANT: A brief automatic email will be sent immediately to you to confirm we received your tech support request. (If our email does NOT arrive within a few minutes, please check your ISP or email program's spam filter to see if our email has been filtered.) Thank you!

Your info will not be released outside of Pixelan Software for any reason. Privacy Policy

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