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Pixelan Technical Support Request

Please submit the form below to contact us regarding a problem or question about a Pixelan plugin. We will strive to answer you in less than a day, but often it will be within the hour! Before submitting this form, however, please FIRST check our Technical Support FAQs for the plugin, which answers many common questions. To request a free re-download of a prior purchase, please DO NOT use this form; use this form.

* required       * Name

* Email


Important: A valid email address is required to receive a reply.

Day Phone
  in case we need to call
* Pixelan plugin

* Type

* Your video editing software we plug into
 * Your video editing software version
* Windows version

* Question/Problem

Please explain below your question or problem as specifically as possible. What step(s) occur immediately before the problem appears? Can you repeat the problem using the same step(s)?

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IMPORTANT: A brief automatic email will be sent immediately to you to confirm we received your tech support request. (If our email does NOT arrive within a few minutes, please check your ISP or email program's spam filter to see if our email has been filtered.) Thank you!