Which video editing software is FilmTouch available for?

• Adobe Premiere Pro/Elements version: Compatible with Windows versions of Premiere Pro CS4-CS6, or CC Creative Cloud versions and Premiere Elements 11 or later.

• Adobe After Effects version: Compatible with Windows versions of After Effects CS5 or later, and CC Creative Cloud versions.
• Adobe Premiere Pro/After Effects version: Compatible with macOS (High Sierra and later) versions of Premiere Pro CC 2017 or later and After Effects CC 2017 or later.

• Vegas Pro/Vegas Movie Studio version: Compatible with Vegas Pro 11 or later (32-bit or 64-bit) and Vegas Movie Studio 11 or later.

• CyberLink PowerDirector version: Compatible with PowerDirector 12 or later, WINDOWS only.

• Magix Movie Edit Pro/Video Pro X version: Compatible with Movie Edit Pro 2013 or later and Video Pro X4 or later.

Does FilmTouch have special hardware requirements?

FilmTouch is a hardware-accelerated plugin which uses your computer's video/graphics chip to accelerate its rendering. Therefore, a DirectX 9 or OpenGL 2.1 compatible graphics card is required (almost any chip released in the last 10 years will work). A DirectX 10 or OpenGL 3.2 compatible card with at least 1GB video memory is recommended for HD and high bit-depth editing. Even if you know you have a compatible card, we highly recommend you take a moment to download and try our DEMO before buying.

How is the DEMO different than the purchased version?

The demo overlays an X on the plugin’s output. Upon purchasing, the X will disappear. There will be no need to re-apply FilmTouch film looks in your project, saving you time.

 

I already have some film look effects... why buy FilmTouch ?

As shown by our comparison chart, FilmTouch provides the most film look presets, plus important exclusive features and advantages that will make choosing, comparing, and fine-tuning any film look extremely quick and easy. Unlike many other film look plugins, FilmTouch is not primarily devoted to re-creating "classic" film looks (although those are included too). Instead, we have focused on attractive enhancement -- providing film looks that can attractively enhance a wide range of video shooting situations and scenes that you may have. This approach is an art as much as a science and has taken many hundreds of person-hours to successfully develop.

Are help or tutorials available?

Yes, please see our FilmTouch tutorials/help.

Is FilmTouch only a download?

Yes, it is a single 20-50 MB download. You can even download it on a different computer, if necessary, then transfer the installer file with a USB key, CD-R, or other media onto your editing computer before installing.

What happens if someday my computer crashes and I lose the downloaded file or serial number?

Use our handy re-download form to get a FREE re-download anytime. There is no risk! :)

Can I install on more than one computer of mine?

Our license allows use in two different computers by the same user (such as a laptop "for the road" and a desktop at home) IF the two computers are not used AT THE SAME TIME. To edit on two computers simultaneously, such as for a video production business, a HALF-price second license is available from us on our upgrade form.

Do you have educational pricing?

We offer nice discounts on school site or lab licenses. If you have such a situation, please contact us and mention how many editing stations you may want to purchase for.

What is your return policy?

Most plugin companies insist downloadable products may not be returned under any circumstances. After all, there is nothing tangible to 'return'. At Pixelan, your happiness and satisfaction is very important to us and we treat you as a long-term relationship, not as a one-time buyer. Therefore, if you somehow become unhappy with your purchase within 10 days, we will do our best to resolve it to your satisfaction. Your best protection is to be proactive -- to download and try the FilmTouch DEMO before buying to see if this plugin will meet your creative needs and its hardware-acceleration is compatible with your computer. The demo is easy to install and is identical to the purchased version but shows an X over its output. Installing your purchase will automatically remove the X and uninstall the demo, or you can manually remove the demo anytime via your Windows control panel.

What is your privacy policy with my order info?

Please see our privacy policy.

I feel uncomfortable purchasing on the Internet. Can I buy by phone?

Sorry, no. But please be reassured by the following: our customers have ordered online from us for many years and there has never ever been any problem of any type. We have been in business for 20+ years and are one of the longest-established visual effects plugin companies in the world. Our order pages are fully secure using all the latest web technologies. And your payment information (if paying by Paypal) is not even held by us, or (if paying by credit/debit card on our upgrade or special order forms) is held by us for only 30 days then discarded.

Other questions? Please contact us and we will reply promptly.

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