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"Thank you so very much for your prompt response. This is the type company I enjoy doing business with. Love my transitions and effects."
Phyllis Walton, Arlington, Texas

"I would just like to say how impressed I have been with the service you have given me. It has been excellent and other companies could do well to take a leaf out of your book. Once again, many thanks."
Dave Nicholas, Rock Ferry, UK

"I see customer service is number one to you Thanks a lot, really thanks."
Keith Benning, Ann Arbor, MI

"Wow! You are FAST... AND as good as I have come to expect from you folks. Thanks, again, for both the great service AND the great product!"
Mary Scott, Lancaster, CA

"You guys are fantastic. Its 10pm on a Friday night here and you have been able to give me this info within 10 minutes. I am now back up and running. Thanks for all your help -- would definitely recommend you to anyone."
Richard Huckett, Chelmsford, UK

"You have by far the best customer service I have ever encountered in the past 20 years and a good product. I have them all. Look forward to more."
Khalil Ismail, Palm Desert, CA

Help, Technical Support, and More from Pixelan

We are happy to help you. Please first look over our FAQs below to see if your question/issue has already been answered. This is your fastest help path.

Technical Support FAQs

Technical Support FAQs

Pixelan video effects pluginsNeed help? Try here first. Click below for answers to common tech support questions.
video effectsBlur-Sharpen Tools | FilmTouch | DissolveMaster | BlurMaster | SpiceMaster | CreativEase | 3D Six-Pack | Easy Packs | SpiceFX for Movie Maker

Product/Purchase FAQs

Product/Purchase/General FAQs

Pixelan video effects pluginsClick below for non-technical FAQs about each video effects plugin, buying from us, etc.
Blur-Sharpen Tools | FilmTouch | DissolveMaster | BlurMaster | SpiceMaster | CreativEase | 3D Six-Pack | Easy Packs | SpiceFX for Movie Maker

Plugin Tutorials & Documentation

Plugin Tutorials/Help/Documentation

Pixelan video effects pluginsClick below for video effects plugin tutorials, guides, and related documentation.
video effectsBlur-Sharpen Tools | FilmTouch | DissolveMaster | BlurMaster | SpiceMaster | CreativEase | 3D Six-Pack | Easy Packs | SpiceFX for Movie Maker

Pixelan Plug-In Re-Download

Re-Download a Prior Pixelan Purchase

Pixelan video effects pluginsRe-downloads of prior purchases are always FREE. No worries if your computer crashes!
video effectsClick here to re-download a prior purchase

Technical Support Request

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Pixelan video effects pluginsIf our FAQs and other resources above are not solving your issue, please contact us!
video effectsClick here to submit a technical support request

Other Questions

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