FilmTouch -- Reviews & Customer Service Testimonials

"Thank you for another great plugin! FilmTouch Pro is extraordinary. Your plugins are some of the best on the market -- for a very fair price!"
Immanuel Heims, Keltern, Germany

"I recently got into video shooting and editing. Still got a lot to learn, but I realized I needed a way to balance footage from one take to another. Just downloaded and installed FilmTouch Pro. Works like a champ. I searched the Internet for a gamma correction tool and could not find one that was affordable until I came across you product. Thank you for offering a superb product at an affordable price."
Charles Wollitz, Tacome, Washington

"Thank you so very much for your prompt response. This is the type company I enjoy doing business with. Love my transitions and effects."
Phyllis Walton, Arlington, Texas

"I would just like to say how impressed I have been with the service you have given me. It has been excellent and other companies could do well to take a leaf out of your book. Once again, many thanks."
Dave Nicholas, Rock Ferry, Birkenhead, UK

"I have been a customer and user of a variety of the Pixelan products for over 8 years. They outshine other companies with a wonderfully friendly staff and excellent response time! I highly encourage doing business with this company!"
Deborah Hill, Grand Rapids, Michigan

"Although I have only been a customer for Pixelan products for a very short time, I am overly impressed! Their service is second to none. They outshine pretty much every other company with a friendly staff and amazing response time! I highly recommend doing business with this company!"
Robert Burton, Los Angeles, CA

"I see customer service is number one to you. Thanks a lot, really thanks."
Keith Benning, Ann Arbor, MI

"Wow! You are FAST... AND as good as I have come to expect from you folks. Thanks, again, for both the great service AND the great product!"
Mary Scott, Lancaster, CA

"A quick note to thank you for you 1st class service. You plugins are fantastic and take away a lot of pain when editing many clips as I do day in day out, so when I lost my laptop HD last week I really felt the effects of losing these fantastic tools! But within less than 24 hours, in fact less than 12! You had me back up and running again! Certainly got my eye on some more plugins and I'll be heading back here very soon. Thanks again, the service is absolutely Top Notch!"
Mike Taylor, Taylor Broadcasting Services Ltd., Salisbury, U.K.

"You guys are fantastic. Its 10pm on a Friday night here and you have been able to give me this info within 10 minutes. I am now back up and running. Thanks for all your help -- would definitely recommend you to anyone."
Richard Huckett, Chelmsford, UK

"You guys rock like you might not believe. Please tell all your people there you are all appreciated."
Mark Wilson, Las Vegas, NV

"I don't know if you have a mechanism for testimonials, but I just wanted to say how great your customer service has been. I have been using Pixelan for over four years, and will continue to purchase updates as you improve your already comprehensive product line. Customer service is often a lost art ... I'm glad that it was not lost at Pixelan."
Dave Kish, Lopatcong, NJ

"Thanks for the painless buying experience. I just bought the Pixelan Ultra Bundle and it was a breath of fresh air after screwing around with Adobe's Rubik's Cube system to buy consumer level software. No fuss no muss and everything works great and for a great price. Good job."
Erik Swanson, White Lake, MI

"I just wanted to thank you guys for the quick response. I have formatted and reinstalled Windows on my computer and thought it was going to be difficult to get back my software after my computer was infected by a virus. It does pay to have my software legally... Thanks guys you are soon to see my name again for more future products. Once again thanks! You guys are great!!!"
Jose Jimenez, Dorchester, MA

"Thank you so much; that is the most easy thing to get a product I have ever done. The effects are amazing. Wow. Again, thank you so much. I love the personal touch of real people in your place of business. The product is all that I hoped for, and then some."
Karen Hopkins, Fairless Hills, PA

"I just wanted to let you know how much I appreciated the outstanding technical service I received yesterday evening. It was 9pm on Sunday night when I had a problem. I emailed your technical support group and was very surprised to get the problem solved within just a few minutes using a few emails. You guys were very professional in helping me get up and running again.  Thanks again for all your support. It's was a real pleasure to work with you."
Jerry Rye, Fresno, CA

"You have by far the best customer service I have ever encountered in the past 20 years and a good product. I have them all. Look forward to more."
Khalil Ismail, Palm Desert, CA

"Your company exceeds my expectations. Thank you!"
Guy MacKenzie, Jamesville, NY

"Everything work out perfectly. Your assistance and service is not only appreciated, but prompt and efficient. Thank you and your team once again for extraordinary customer service!"
Tanya Edwards, Bronx, New York

"Thank you for the excellent service and excellent product. It will give me many hours of fun and entertainment."
James Worrell, Lawton, OK

"Believe me, I always recommend your products to all of my friends who make movies and montages."
Phyllis Walton, Arlington, TX

"A great product and you have great service! Geeez, I'm talkin' to a human being on the Internet. Imagine that!"
Guy Mackenzie, Jamesville, NY

"Your products are great, I love them all, easy to use. I would highly recommend all of these, thanks a lot."
Sharon Mordino, Cheektowaga, NY

"Absolutely brilliant! I already rave about the product enough as it is, but now I'll make sure I tell everyone just how professional you guys are when it comes to problems like this one. Thanks once again for expert service."
James Downie, Paisley, United Kingdom

"I want to take this opportunity to tell you how much I have enjoyed your software and the enhancements it has added.. I'm probably not what you would call a 'power-user'. I am a lady in my mid 70's who just makes these little projects for family and friends. Your software makes it easy for me to make it look good. Aside from thinking you have an excellent product, I have been very impressed with the way your people have handled any problems I've run into. You've always treated me with great courtesy and any issue I've had were quickly solved. Thanks for an excellent product. I think you're a wonderful company and I wish you well."
Audrey Service, Vancouver, BC, Canada

"I have great respect for Pixelan.com. Thank you. You are not only helpful, you are extremely responsive! Please post this to your customer praise area."
Deb Hill, Haleyville, AL

"I wanted to thank you for developing such amazing software plugins at an affordable price, unlike so many other companies. Keep up the good work!"
Joe Zazulak, New Orleans, Louisiana

"Doing business with Pixelan Software is one of the easiest things I have EVER done. Even after years since the last communication, all details are retained and the re-downloads are straight forward. I wish I was as organised as Pixelan is!!! Thank you so much for your exemplary support! You may be justly proud of your organisation."
Rob Young, Pooraka, South Australia

"I just wanted to drop you a note thanking you and your company for continuing to be a quality organization. As always, the new software is truly impressive."
Daryl Cox, Little Rock, AR

"I wanted to let you know how awesome this software is. I have read on several forums about the packages and had to see what people were raving about. You guys certainly deserve the praise, for the software and the customer support."
Sandy Keane, Spring, Texas

"If you are looking for a company to provide you with fantastic transitions and video effects plug ins, look no further, Pixelan is your answer. The customer service at Pixelan is SUPERIOR!!! I have contacted them with questions several times and the have always been extremely helpful and patient. Also with Pixelan after you purchase a product they are always there to answer questions after the transaction. Thank you Michael and your staff for the appreciation that you have for your customers."
Mark Garrell, Columbus, North Carolina

"Your software is absolutely astonishing, and I can't understand why I wasn't aware of it before now. The looks I can get with your software are breathtaking."
Steve Blalock, Albemarle, NC

"You are the best costumer service I've ever had regarding software in three decades."
Carlos Ferraro, Ferraro Films, Caracas, Venezuela